Salesforce and Google on Monday announced the complete integration of Salesforce's CRM (Customer Relationship Management) applications with Google Apps - Google Docs, Calendar, Gmail, and GTalk.
From now on, Salesforce's users can create Google documents, spreadsheets, and presentation within Salesforce’s CRM application and GTalk will become their default instant messenger service for online collaboration.
So in-effect Google is becoming Salesforce’s productivity suite.
This is a marriage blessed in heaven.
The integration improves Salesforce's CRM's operational efficiency considerably and Google is getting access to Salesforce’s over a million paying business subscribers.
You can watch the demo video for deatils.